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Keeps drinks cold for 7 hours without ice!

Help Center

ABOUT THE KASE MATE

What is the Kase Mate?

What is the difference between the Pro and Signature Model Kase Mates?

How do I use my Kase Mate?

How do I clean and care for my Kase Mate?

Will the Kase Mate really keep my drinks cold for 7 hours?

Can the Kase Mate hold bottles, tall/skinny cans, or food?

Can I get my Kase Mate personalized?

Do you offer officially licensed sports-themed Kase Mates?

SHIPPING / TAXES / ORDER HELP

When will my order ship? Where does it ship from?

Where can I buy the Kase Mate?

Will I be charged any sales tax? How are taxes calculated?

I think my package might be lost?

Can I cancel my order?

Do you ship internationally?

WARRANTY / EXCHANGE / RETURN POLICIES

Does the Kase Mate come with a warranty?

How do I initiate a Warranty Claim?

What is your Exchange Policy?

What is your Return Policy?

CUSTOM / WHOLESALE ORDERS

How do I inquire about ordering custom Kase Mates?

How do I inquire about placing a wholesale order?

Can I have my logo embroidered on a Kase Mate?

GENERAL / CONTACT

How do I become a Kanga Brand Ambassador?

Is Kanga hiring?

Will Kanga donate a Kase Mate to our fundraiser?